Return/ Exchange Request Process

Please Note: The care will not be responding to calls or msgs on Rakshabandhan (11/08/2022) and Independence Day (15/08/2022). 

 

We offer free and hassle free returns and exchange with no questions asked. You have 15 days from the date of delivery to fill the return/ exchange request form. Kindly proceed to send the product back at our studio after filling the form. We will not be able to assist you with any information regarding returns or exchange on Instagram DM or any other email or contact number apart from the one mentioned on this page. care@maishalifestyle.com 

 

*Ensure that the following address is securely pasted on the return package along with your Full Name and Order ID*

Maisha Lifestyle Products PVT LTD
6, 1st Floor
Safety Warehouse
Behind Marutinandan Weigh Bridge
Ranipur Patia, Narol
Ahmedabad: 382445, Gujarat, INDIA

Phone Number: +91 9879779883

Please note:

  • WE CANNOT ARRANGE A RETURN PICKUP FOR YOU UNLESS YOU HAVE RECEIVED A DAMAGED OR WRONG PRODUCT.
  • Products purchased during ANY SALE is NON-REFUNDABLE. You can only exchange it with some other product or ask for a coupon code of the same value you have paid. 
  • The to and fro courier cost will be borne by you if you wish to return the product. In case of refunds we shall refund the total amount paid for the products and not shipping if any.
  • For exchange we shall provide you with a unique code once we receive the order back at our studio. We shall only provide the value paid for the product returned and not any shipping if applicable. This process can take up to 20 working days upon receiving your order back at our studio.
  • Kindly allow 10 days from the delivery date for the returns to be processed and the amount to be shown in your bank account. PLEASE NOTE: REFUND / BANK TRANSFER ARE ONLY APPLICABLE FOR PREPAID ORDERS / ONLINE PAYMENTS MADE ON OUR WEBSITE. 
  • Payments made with COD option WILL RECEIVE A COUPON CODE WORTH THE SAME AMOUNT AS YOUR PRODUCT VALUE WHICH YOU CAN USE WITHIN 30 DAYS OF ISSUANCE. NO REFUND ON COD ORDERS.
  • Please return your products unused in the same condition as you received it. If the products are found to be used or damaged we will not be able to refund your money or help you with exchange.
  • Feel free to get in touch with us if you have any doubts or you want further assistance by emailing us at care@maishalifestyle.com or send us a message on WhatsApp +91 9879779883. All your queries will be solved between
    • Monday-Saturday, 10:30am-5:00pm. All pending queries will be solved the next day. 
    • We do not work on SUNDAY or on National Holidays.
  • WE CANNOT HELP YOU ON INSTAGRAM DM OR FACEBOOK MESSAGE for all order related queries. kindly Whatsapp us or email us with your query. 
  • We request you to keep all your communication with us either on email, or on WhatsApp for all your order related queries.
  • Cancellations will only be possible till the order has not been dispatched from our warehouse. 
  • Our clothing collection is a limited edition Made-To-Order collection and are not eligible for returns. We can only exchange your clothing orders. 
  • If you purchase from a retail store or 3rd party website other than www.maishalifestyle.com, the inquiry must be made directly through that retailer.

 
For Exchange/ Return, kindly fill the Form attached below and we shall respond to you in next 48 working hours. Happy shopping!

 

RETURN/ EXCHANGE  | CLICK HERE

 

CANCELLATION POLICY
We usually ship all our orders within 2-3 days upon receiving the order. You can contact us to cancel the order till the time it is not dispatched. Once we dispatch your order you will receive an email on your registered email ID along with the tracking details. maishalifestyle.com reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.